RIGHT OF WITHDRAWAL
In accordance with the provisions of Legislative Decree 6 September 2005 no. 206 (and subsequent amendments and additions), the Consumer Customer, if not satisfied with the products or the content of services purchased from the Seller, may return the products or waive the right to provide services and obtain a refund of the price already paid in advance payment.
Exercise methods
To this end, the Customer must contact Specialità gastronomiche di Napolitano Eligio Riccardo within 14 days following the delivery of the products or within 14 days following the purchase of the services, by sending a registered letter with return receipt. (to the address Via Boccherini 9 - 76123 Andria), containing all the information necessary and useful for the correct processing of the return and refund file. This communication must necessarily contain everything indicated below:
a. the express wish of the Customer to withdraw in whole or in part from the purchase contract;
b. the number and copy of the document (invoice - transport document) proving the purchase of the order in respect of which you intend to exercise the right of withdrawal;
c. the description and codes of the Products in respect of which the right of withdrawal is exercised.
The refund, including shipping costs, will be made by Specialità gastronomiche di Napolitano Eligio Riccardo within 14 days of receipt of the communication by registered letter with return receipt mentioned above.
Following receipt of the communication with which the Customer communicates his willingness to exercise the right of withdrawal, at Specialità gastronomiche di Napolitano Eligio Riccardo, verified the correspondence with the above requirements, will agree, also by e-mail, with the Customer on the methods by which to return the products.
Exclusion of the right of withdrawal
However, the right to return is excluded:
(a) the supply of goods which are liable to deteriorate or expire rapidly (such as fresh and non-fresh milk products such as mozzarella, burrata and the like). And all easily perishable products)
(b) the supply of sealed goods which are not suitable for return for reasons of hygiene or health protection and which have been opened after delivery